Terms & Conditions – Kriva
Welcome to Kriva! By using our website ( Sales@krivajewelry.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By accessing or using our website, you confirm that you are at least 18 years old and agree to be bound by these terms. If you do not agree, please do not use our website.
2. Products & Descriptions
We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color or design may occur due to photography and screen resolution.
3. Pricing & Payment
All prices are listed in INR (Indian Rupees).
Payment can be made via secure online methods including credit/debit cards, UPI, and net banking.
Kriva reserves the right to change pricing at any time without prior notice.
4. Orders & Confirmation
Orders are subject to acceptance and availability.
Once you place an order, you will receive an email confirmation. This does not mean the order is accepted.
We reserve the right to cancel or refuse any order.
5. Shipping & Delivery
Orders are processed within 1-3 business days.
Delivery timelines may vary depending on location.
We are not responsible for delays caused by courier partners or unforeseen circumstances.
6. Return & Exchange Policy
Returns are accepted within 7 days of delivery only for damaged or defective products.
Items must be unused, in original condition and packaging.
Custom-made or personalized items are not eligible for return.
7. Intellectual Property
All content including text, images, logos, and designs on this website are the intellectual property of Kriva and may not be used without written permission.
8. Limitation of Liability
Kriva shall not be liable for any indirect or consequential loss arising from the use of this website or our products.
9. Changes to Terms
Kriva may update these terms from time to time. Continued use of the site implies acceptance of any changes.
For support or queries, contact us at: Sales@krivajewelry.com
(818) 500-8450