Offline Redemption: While making purchases at Tanishq, Goldplus, Zoya, MIA, World of Titan, Fastrack, Helios & Titan Eye plus outlets across India, provide registered mobile number to the cashier before final billing to redeem points. Available points can be redeemed at the will of the customer at the store. OTP is must to redeem points at the store as well as online. Points will be credited only when the membership number is provided while billing or check out.

Online Redemption: Encircle redemption is applicable only for login/sign users. After the OTP verification, the user can redeem available encircle points.

Shipping charges may apply based on your location, order value, or any active promotional offers. During checkout, you will see applicable shipping fees, if any. We also offer free shipping on eligible orders—check the offer details on the product page or cart.

Yes, absolutely! You can send your order as a gift directly to your loved ones by entering their address during checkout. You can also add a personalized message. The invoice will not mention prices if marked as a gift.

If your order is lost during transit, we will investigate the issue with our delivery partner. Once confirmed, we will either reship the product at no extra cost or process a full refund based on your preference.

Cash on Delivery (COD) is available in select pin codes. You can check COD availability on the product page. There may be a minimal COD handling fee. Please ensure the exact payment is ready at the time of delivery.